As the threat landscape of fraud continues to evolve, a recent survey conducted by KPMG in Canada sheds light on the growing apprehension among Canadian businesses regarding the rise of AI-generated deepfake scams. The survey, which polled 300 Canadian organizations victimized by fraud, underscores the widespread fear that the proliferation of deepfakes could exacerbate the risk of fraudulent activities.
According to the survey findings, an overwhelming 95 percent of respondents expressed significant concerns about the increasing prevalence of generative AI and deepfakes, citing the heightened risk of fraud within their organizations. Moreover, 91 percent of those surveyed voiced apprehensions that generative AI technologies could provide malicious actors with additional avenues to perpetrate corporate misinformation and disinformation campaigns through deepfakes.
Enzo Carlucci, National Forensic Leader at KPMG in Canada, emphasized the urgent need for businesses to address the evolving fraud landscape. “The findings overwhelmingly indicate that fraudsters are leveraging new technologies and tactics, including generative AI and social engineering scams, to deceive, manipulate, and conceal their criminal activities,” Carlucci stated. “Organizations must adapt and strengthen their anti-fraud measures to mitigate these risks or face potentially severe financial, legal, regulatory, and reputational consequences.”
Among the key highlights of the survey:
- Impact of Deepfake Threat: A staggering 95 percent of organizations currently experiencing or having experienced fraud believe that the surge in generative AI and deepfakes has amplified the risk of fraudulent incidents within their business operations.
- Concerns about Misinformation Campaigns: Nearly 91 percent of respondents expressed concerns that generative AI could empower criminals to orchestrate misinformation and disinformation campaigns, posing a significant threat to corporate integrity.
- Impact of Economic Conditions and Remote Work: Economic uncertainties coupled with the shift to remote work environments have raised concerns about heightened fraud risks, with 84 percent of respondents expressing worries about potential fraudulent activities stemming from current economic conditions.
- Prevalence of Fraudulent Schemes: The survey revealed that 43 percent of victimized organizations are currently grappling with internal fraud, such as embezzlement and data theft, while 33 percent are contending with external fraud, including payment fraud and cyberattacks.
- Cost of Fraud: Fraud-related incidents have led to substantial financial losses for Canadian businesses, with over half reporting losses ranging from 1 to 5 percent of their profits in the past 12 months.
In response to the escalating threat landscape, Carlucci emphasized the importance of leveraging emerging technologies and proactive measures to combat fraud effectively. “It’s encouraging to see organizations adopting technologies such as AI and advanced analytics to mitigate fraud risks,” he remarked. “However, a comprehensive approach that includes regular fraud risk assessments and robust anti-fraud programs is essential to stay ahead of fraudsters.”
As businesses grapple with the growing challenges posed by AI-generated deepfakes, experts recommend implementing the following strategies to enhance fraud prevention measures:
- Regular Fraud Risk Assessments: Conduct comprehensive assessments to identify external and internal fraud risks and vulnerabilities proactively.
- Utilize Technology as a Defense: Embrace emerging technologies, including AI, advanced data analytics, and biometric verification, to detect and deter fraudulent activities effectively.
- Strengthen Anti-Fraud Programs: Develop robust anti-fraud policies, financial controls, and fraud detection programs to bolster resilience against evolving fraud schemes.
- Invest in Employee Awareness: Provide ongoing training and education to employees to raise awareness about the risks associated with deepfake fraud and encourage vigilance in identifying suspicious activities.
By adopting a proactive and technology-driven approach to fraud prevention, businesses can mitigate the growing threats posed by AI-generated deepfakes and safeguard their financial well-being and reputation.