Funniest Pay Per Click Keyword Mistake Revealed
Managing a Pay Per Click (PPC) campaign can be difficult at times, especially when there’s a lot of competition for keyword phrases that cost a lot. Prices for the most coveted keyword phrases are rising and the overall cost of a PPC campaign in a competitive industry can be downright outrageous, with major corporations spending tens thousands of dollars a month on Pay Per click Advertising. Couple the high cost of a PPC campaign with someone doesn’t know how to manage a PPC campaign properly and it’s downright dangerous.

As someone who manages many Pay Per Click campaigns through the Google AdWords and Yahoo! Search Marketing (and has been doing so for several years now), I often come across some pretty outrageous and costly Pay Per click mistakes. I recently uncovered a simple mistake that is costing companies thousands of dollars. This is my all-time favorite (funny) Pay Per Click mistake:
If you aren’t in the Keyword business, then don’t bid on the word “keyword”.
To explain this extremely common Pay Per Click mistake, let’s take a look at the search results on Yahoo! for the word “keyword”. Granted, there are companies (like keyword research services) that literally are in the business of selling “keywords” and “keyword phrases”. These businesses help search engine marketing professionals (and others who manage PPC campaigns) come up with keywords related to your business. But is it appropriate for Dell computers, Frisco Honda, the Quilling SuperStore, and Staples to be bidding on the word “keyword”? Certainly NOT! Take a look at the screen capture below for a sample (click the picture for a larger version):
This common Pay Per Click campaign management mistake doesn’t only take place on Yahoo! Search Marketing. People who are managing Pay Per Click campaigns are also making this mistake at Google, using the Google AdWords program. Let’s take a look at the same mistake made by people managing a Pay Per Click campaign at Google. Today, when I checked the search results at Google for “keyword”, there weren’t many people making this mistake, But, why is a law firm bidding on the word “keyword”?
Exactly how do these people who are managing Pay Per Click campaigns make such a horrible mistake? It all has to do with their lack of attention to detail. Let me explain.
When you’re managing a Pay Per Click campaign, you have to come up with lots and lots of keywords and keyword phrases that have to do with the product or service you’re selling. In many cases, the larger the PPC account the more money is being spent. And the larger the PPC account the more keywords and keyword phrases that are involved. So, many people will use a spreadsheet or other program to list all the keywords that they want to bid on. Here’s a sample list:
Keyword
——-
computer
computers
computer repair
computers repair
computer repairs
computers repairs
broken computers
broken computer
fix computer
As you can see from the short list that I’ve created, it would be fairly easy to copy the whole list, including the “heading” of that list, which is “keyword”. It would be easy to copy the list and paste it into your list of keywords that you’re bidding on at Google or at Yahoo!. So, if you were to copy that whole list and paste it you would be bidding on the word “keyword”. This is a simple mistake, but a lack of attention to detail causes companies thousands of dollars every month.
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Sep 14th 2007
Holy crapola. That’s a classic. Attention to detail in website design and in marketing is crucial.
I wonder who’s going to get called to the boardroom to explain their marketing overspend soon?
Sep 14th 2007
Wow! I wonder how much money actually gets wasted this way. It wouldn’t seem like a lot of people are searching for ‘keyword’ and then clicking these ads, but I guess you never really know. I guess if they are using broad targeting, then this really can be a big issue.
Just goes to show that attention to detail is very essential.
Sep 14th 2007
Wonderful research, Bill - I just checked Google and Yahoo, and the SERPs are still rife with the consequences of this error.
Michael Dell should read your column more often!
Sep 14th 2007
I wonder if these people are bidding on “Wordtracker”, “Overture” and “KeywordDiscovery” as well
Sep 17th 2007
Maybe the error could in some cases be due to Google AdWords taking liberties with the Broad Match category. I can totally see that happening with the Dell Keyboards ad, especially if they bid on typos of the words ‘keyboard’ & ‘key board’
Oct 25th 2007
The elephant in the room is this: why aren’t the people intentionally bidding on the word “keyword” never inform their unintentional competitors of their mistakes and drive the CPC down? They’re supposed to be the ‘pros’
- JF
Dec 11th 2007
I know some people who manage keywords for personal injury law firms and I wouldn’t be surprised if they made the same mistake! I am going to check my campaigns right now to make sure I’m not the idiot.
Dec 21st 2007
This is hilarious, but a lot harder mistake to make now with all of the quality checks and relevance… you would have to jack up the bid significantly, and even so it probably wont fly for long if at all.
Jan 25th 2008
I have almost made this mistake as well. It’s quite common if you are rushing through and getting as many PPC campaigns running as possible.
Mar 18th 2008
Great research Bill. I think this mistake is still prevailing..
May 11th 2008
Thanks for sharing, Bill. That’s a very good info for me to explore into PPC. Will avoid the mistake you mentioned.
Aug 6th 2008
Sorry, I know this is an old post but a friend in the industry just showed this to me because we both thought it was hilarious. Unfortunately though I can actually relate to it.