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Home » Pay Per Click » Shocking Decline in Attention Spans: Unbounce’s 2024 Report Reveals Critical Mistakes That Are Hurting Your Conversion Rates

Shocking Decline in Attention Spans: Unbounce’s 2024 Report Reveals Critical Mistakes That Are Hurting Your Conversion Rates

Posted on September 5, 2024 Written by Bill Hartzer

In a world where attention spans are shorter than ever, Unbounce’s newly released 2024 Conversion Benchmark Report uncovers a startling trend for digital marketers: complex landing page copy is killing conversion rates. After analyzing over 57 million conversions from a wide range of industries, Unbounce reveals that businesses may be losing out on valuable conversions simply by using overly complicated language.

The findings from this comprehensive study highlight several key insights that are sure to make marketers rethink their strategies. One of the most surprising discoveries is that landing pages written at a 5th to 7th-grade reading level convert almost twice as much as those written at a professional level. It turns out that readability is more than just a buzzword—it’s an essential factor in driving engagement. This year, Unbounce found that difficult words hurt conversion rates 62% more than in 2020, showing that simplicity has become more crucial than ever.

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  • Complex Copy is Hurting Your Bottom Line
  • Mobile Traffic is Skyrocketing, But It’s Not Converting
  • Email Marketing is Still King
  • Instagram Takes the Lead in Financial Services
  • A Strategic Roadmap for Marketers

Complex Copy is Hurting Your Bottom Line

According to the report, it’s not just the words that are causing issues—it’s the reading time and excessive word count too. Pages filled with jargon or high-level language are seeing significantly lower conversion rates. To give context, copy written at a 5th to 7th-grade level converts at an impressive 11.1% on average, while professional-level writing lags behind at 5.3%. In a world where attention spans have dwindled from 2.5 minutes in 2004 to just 47 seconds in 2024, the need for quick, easy-to-read content has never been more urgent.

Mobile Traffic is Skyrocketing, But It’s Not Converting

Another shocking revelation from the report is the divide between mobile traffic and conversion rates. While mobile devices drive nearly 5 times more traffic than desktops, the report shows that desktop converts 8% better. In industries like health and wellness, the gap is even wider, with desktop conversions 22% higher despite mobile accounting for 7 times the traffic.

The same trend holds true for professional services, which converts 40% better on desktop but still receives 4 times more visitors from mobile. The takeaway for marketers? Landing pages need to be optimized for mobile users—or companies risk missing out on massive potential conversions.

Email Marketing is Still King

While social media and paid search tend to get all the attention, email marketing continues to outperform nearly all other channels, according to Unbounce’s findings. The report points out that email drives the highest conversion rates across most industries, with ecommerce leading the pack at an astounding 28.6% conversion rate. For marketers looking for reliable results, email remains a powerful tool that shouldn’t be overlooked.

Instagram Takes the Lead in Financial Services

For those in financial services, the report highlights Instagram as the top-performing social media channel, boasting a 15.5% median conversion rate. This trend underscores the importance of tapping into the right social media platforms for specific industries to maximize engagement and conversions.

A Strategic Roadmap for Marketers

Unbounce’s 2024 Conversion Benchmark Report is more than just a collection of data; it’s a strategic guide for marketers looking to optimize their campaigns. From simplifying copy to focusing on mobile-first design, the report outlines actionable insights that can make a big difference in conversion rates.

As Steve Oriola, CEO of Unbounce, explained: “The data in our 2024 report reveals remarkable insights including the importance of readability and the shocking lack of investment in mobile-first landing pages. These insights give marketers the tools they need to make small, strategic changes that can have a massive impact on their bottom line.”

For digital marketers aiming to maximize ROI and improve performance, Unbounce’s latest report offers a treasure trove of insights. Ready to dive deeper? Explore the full findings in the 2024 Conversion Benchmark Report by visiting Unbounce’s official page.

Filed Under: Pay Per Click

About Bill Hartzer

Bill Hartzer is the CEO of Hartzer Consulting and founder of DNAccess, a domain name protection and recovery service. A recognized authority in digital marketing and domain strategy, Bill is frequently called upon as an Expert Witness in internet-related legal cases. He's been sharing insights and research here on BillHartzer.com for over two decades.

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