Tealeaf, a leader in online customer experience management, has a new version of Tealeaf cxView. Tealeaf CX Empower Ebusiness allows you to see exactly why online customers fail or succeed on a website. This presents a significant leap forward for online businesses to ensure positive, successful and profitable customer transactions. [Read more…]

According to the Search Engine Marketing Professional Organization SEMPO, Video and mobile search is “sparking the interest of North American search engine marketers but they want to pay the same, or less, for these largely untested platforms, as they do for traditional search, according to the annual industry survey conducted by the Search Engine Marketing Professional Organization (SEMPO), www.sempo.org. For the first time, SEMPO has collected data on the business potential of targeted video and mobile search advertising.” [Read more…]

b2bYellowpages.com is now offering businesses free directory listings. Their B2B directory will display business-to-business websites at no cost or obligation to their members. [Read more…]

We’ve all heard the horror stories of someone trying to leave AOL and some of the other online services. Now Earthlink is trying to “make good” and put an emphasis on customer service. Earthlink has now gone with LivePerson to try to increase customer satisfaction. [Read more…]

Software AG has just made their Web 2.0 development tool available for free. The Crossvision Application Designer Community Edition is now available for non-commercial use. According to Software AG, this Web 2.0 development simplifies the creation of Web 2.0 environments ans is suitable for any organization exploring the power of composite applications. [Read more…]

Accuracy in Media will honor Michelle Malkin and Mark M. Alexander for their outstanding contributions to journalism in a ceremony that’s going to take place during the American Conservative Union’s 2007 Conservative Political Action Conference. [Read more…]