Google Ads Support is not currently accepting any phone calls. When you call the phone number for Google Ads phone support, which is 1-866-246-6453, you get a recorded message that they are not accepting any phone calls. The automated message (which is a computer-type voice and not a human-recorded voice) says that they are not accepting phone calls. They then go on to say that they are not accepting phone calls because they are protecting their employees from the effects of COVID-19 and the Coronavirus. [Read more…]

Every month, there are over 5 billion searches on Google for restaurants. 3 billion searches for hotels. 1 billion searches for clothing stores. 600 searches for hair and beauty salons. 5 million searches for coffee shops (Google My Business data, December 2019). These are all local businesses with physical locations. Customers visit those locations. But what if you’re NOT a local business.

What if customers don’t visit your location? Do you really need a Google My Business (GMB) listing? Probably not. Let me explain.

As you may or may not recall, I have a theory that some Google My Business listings are hurting websites and not helping. So, I removed my Google My Business listing. Not only did I remove the GMB listing once, but I removed the listing twice. Essentially with a 3-month time difference between the removing of the listing. It’s been a few weeks since the second removal of the Google My Business listing, and I have some interesting data to report. [Read more…]

By Bill Hartzer, February 17, 2020 at 11:33am CST

A disturbing new extortion is being sent via email to website publishers who participate in the Google AdSense program. The publisher receives an email, telling them that if they do not pay a certain fee then they will force Google to disable their Google AdSense account. [Read more…]

By Bill Hartzer, February 7, 2020 at 9:22am CST.

Scammers are using Craigslist ads to try to gain access to your Google Account. When the victim places an ad on Craigslist, they respond, asking to call them. Once they have the phone number of the victim, they ask the victim for the Google code that they have Google send them, and they’re then able to access the Google account. [Read more…]

Google is shutting down Google App Maker, a tool that allows you to make custom apps for your business. App Maker is included with G Suite Business and Enterprise editions, as well as with G Suite for Education. [Read more…]

Starting in January 2020 (this month), Google Chrome will start warning users when they visit websites that are not using TLS 1.2 or higher on their secure website. This is a change in Google’s policy about SSL secure HTTPs websites, as they previously have said that it did not matter which type of SSL certificate that a website uses as long as it was HTTPs. We are now learning that it does matter, and the server and the SSL certificate must support at least TLS 1.2 or higher. [Read more…]