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Home » Social Media » The Surprising Shift in Gen Z’s Online Habits: From TikTok to Trusted Sources

The Surprising Shift in Gen Z’s Online Habits: From TikTok to Trusted Sources

Posted on January 14, 2025 Written by Bill Hartzer

New Gen Z Research Reveals a Shift Toward Credible, Expert-Driven Open Web Content

A new wave of change is sweeping through Gen Z, the so-called “TikTok Generation.” According to Raptive’s latest research, “DECODING GEN Z: The New Rules of Digital Trust and Influence,” this demographic is shifting gears, favoring credible, expert-driven content over the quick entertainment found on platforms like TikTok.

Raptive, previously known as CafeMedia and AdThrive, published findings based on responses from over 1,000 Gen Z consumers. The data reveals that as this generation matures, they are redefining their relationship with digital content. Erika Leone, Raptive’s EVP of Marketing, remarked on this trend, highlighting the importance of authenticity and expertise for a demographic increasingly focused on significant life milestones.

Here are key findings from the report:

  • Credible Content Hub: 49% of Gen Z independently research online information, and 55% trust content from experts. Additionally, 68% use online content for deep exploration of personal interests.
  • Shift from Entertainment to Expertise: 73% of Gen Z are saving for the future, and 51% consider themselves “do-it-yourselfers,” focusing on adult responsibilities like homeownership and financial planning.
  • Critical Thinking: 37% of Gen Z are skeptical of most online content until they verify its credibility, making them a highly discerning generation.
  • Digital Trust Economy: Only 39% trust social media posts, signaling a move towards the open web for more reliable, expert-led content.

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  • Trust and the Open Web
  • From Entertainment to Expertise
  • A Critical Eye
  • The Digital Trust Economy

Trust and the Open Web

The survey shows that 49% of Gen Z respondents engage in independent research to verify online information, and 55% trust content from established experts. This shift is driven by a need for reliable information as they explore personal interests and navigate adult responsibilities. Leone emphasized that marketers and brands must adapt to meet Gen Z on platforms offering substantial, credible content.

From Entertainment to Expertise

Interestingly, 73% of Gen Z respondents are saving for the future, with 51% identifying as “do-it-yourselfers.” This indicates a strong pivot towards practical life skills and responsibilities, such as homeownership and financial planning. The days of consuming content solely for entertainment are fading, replaced by a hunger for knowledge and self-improvement.

A Critical Eye

Gen Z’s critical thinking is a defining trait. About 37% of them view most online content with skepticism until proven credible. This cautious approach makes them one of the most discerning generations online, actively seeking trustworthy sources and validating information through various channels.

The Digital Trust Economy

While TikTok remains a go-to for entertainment, its credibility pales in comparison to the open web. Only 39% of Gen Z respondents trust social media posts, signaling a significant shift toward platforms that offer expert-led insights. This change underscores the necessity for brands to provide transparent and reliable content to capture Gen Z’s attention.

Leone summarized the findings by pointing out that Gen Z’s quest for authenticity online is unparalleled. They gravitate toward resources that align with their values and long-term goals, whether it’s financial security, pursuing passions, or creating a home. For marketers, this means that gaining Gen Z’s trust requires a commitment to transparency, credibility, and meaningful content.

Raptive’s research is a wake-up call: to connect with this generation, brands must offer more than entertainment. They need to deliver content that resonates with Gen Z’s evolving needs and expectations.

For further details and to access the full survey report, visit Raptive.com.

Filed Under: Social Media

About Bill Hartzer

Bill Hartzer is the CEO of Hartzer Consulting and founder of DNAccess, a domain name protection and recovery service. A recognized authority in digital marketing and domain strategy, Bill is frequently called upon as an Expert Witness in internet-related legal cases. He's been sharing insights and research here on BillHartzer.com for over two decades.

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