• About
    • History of Dallas SEO
    • SEO Expert Witness Services
  • Contact
  • Topics
    • Bing
    • Blogging
    • Branding
    • Domain Names
    • Google
    • Internet Marketing
    • Link Building
    • Local Search
    • Marketing
    • Public Relations
    • Reputation Management
    • Search Engine Marketing
    • Search Engine Optimization
    • Search Engines
    • Social Media
    • Tech
  • Advertise
  • Email Newsletter

Bill Hartzer

Bill Hartzer on Search, Marketing, Tech, and Domains.

SEMrush

Home » Domain Names » GoDaddy App Glitch: Domains Purchased With App Could Go to Someone Else’s Account

GoDaddy App Glitch: Domains Purchased With App Could Go to Someone Else’s Account

Posted on January 31, 2014 Written by Bill Hartzer

godaddy mobile app

There’s a glitch in the GoDaddy app that causes domain names purchased with the app to suddenly appear in someone else’s account. Not only do domains purchased with the app go to someone else’s account, the purchaser’s credit card details are being added to the unsuspecting account holder’s account, as well.

This individual ordered the name using her GoDaddy mobile app…this was the 2nd domain name she had registered with them, and she had entered in her account number and password when she ordered the name. She [looked at] her receipt, which clearly indicated my account number and VinsDomains, along with her name, address and credit card information.

I recently spoke with Vincent Jacques, of Vin’s Domains, and he explained what happened last week to him.

“Last week, I received a notice from GoDaddy about confirming an e-mail address for a domain name that was unfamiliar to me. Thinking it was part of the highly publicized phishing schemes, I deleted the message. A couple of days later, while reconciling my accounting records, I noticed a receipt in my account for a domain purchase that I never made. Looking at my list of domain names, sure enough, there was this domain name in my account that I had never seen before. I contacted GoDaddy and based on the receipt I had, it appeared that someone had got into my account and ordered that domain name. Further research, however, quickly revealed that the name was paid for by a credit card that was also unfamiliar to me and that card was now listed as a preferential payment method for my account in GoDaddy’s records. GoDaddy explained that I should change my password immediately, because the only way someone could register a name in my account would be if they had that password and matching account number.

Needless to say, I was a little freaked-out that someone was in my account. GoDaddy offered to delete the name form my account, but having noticed the person’s name, address and phone number on the receipt, I told GoDaddy not to delete the name and that I would call the registrant and try to get to the bottom of things, which I did.

When I called the person and asked if they had recently registered a domain name, they said yes and indicated it was for a new business endeavor. After explaining who I was, I came to learn that this individual ordered the name using her GoDaddy mobile app. She stated that this was the second domain name she had registered with them (which I confirmed through research), and that she had entered in her account number and password when she ordered the name. She indicated that she never took a close look at her receipt (which she provided a screen shot of to me), which clearly indicated my account number and VinsDomains, along with her name, address and credit card information.

GoDaddy’s has indicated that they have no idea how this could have happened. I’ve changed my password and will be pushing the name to this persons account. The lesson learned here is to pay attention to your receipts and records at all times. On my end, I may have had a security breach, on her end, her credit card info was sitting in my account for me to do what I wanted with.”

What’s concerning here is that someone used Godaddy’s app to purchase a domain name. For some reason, the app put the domain name, along with the purchaser’s credit card information, into someone else’s account. Not only did Vincent get the domain name from someone else, he also got their credit card numbers, name, address, and other details.

It appears that there is some sort of glitch in Godaddy’s mobile app that Godaddy needs to take care of right away. Until we hear from Godaddy that this glitch has been fixed, I’m personally not recommending that you purchase any domain names using Godaddy’s mobile app. You might not be as lucky as this woman, and your credit card information, along with the domain names you purchase, may just end up in someone’s account who is not as honest as Vincent.

I’ve reached out to Godaddy for a comment, and as soon as I hear from them I’ll update this post.

Filed Under: Domain Names

SEMrush

About Bill Hartzer

Bill Hartzer is CEO of Hartzer Consulting, LLC, an SEO Consulting firm that includes services such as search engine optimization, technical SEO audits, domain name consulting, and online reputation management.

Recent Posts

  • dotDB is Not Shutting Down February 1, 2023
  • Someone Stole My Domain Name: Here’s What You Do January 4, 2023
  • Web Hosting Services Market to Grow to $254.86 Billion by 2029 December 13, 2022
  • This SEO Blog Post Was Written by ChatGPT December 8, 2022
  • Facebook Rolling Out Facebook Articles December 7, 2022
  • Doing SEO is Better Than… December 6, 2022
  • Tucows and GoDaddy Report Q3 2022 Results November 6, 2022
  • How to Measure App Events Sourced by Organic Search and SEO September 20, 2022
  • Google Allegedly Eavesdrops and Monitors the Brain 24 hours a Day to Control Humanity September 14, 2022
  • Why You Shouldn’t Hire SEOs Based on An Email September 13, 2022
  • Global SEO Market to Reach $122.11 Billion by 2028 September 9, 2022
  • Bluehost Launches New Commerce Solutions for WordPress September 8, 2022
  • Which CMS? How to Choose the Best CMS for Your Purposes August 29, 2022
  • Accidental SEO Manager: Interview with Ash Nallawalla August 15, 2022
  • Sometimes Google Isn’t Family Friendly August 1, 2022
  • Something’s Seriously Wrong with Facebook Notifications July 12, 2022
  • Facebook Internet Tracking Settlement June 24, 2022
  • RankSense Acquired by SEOClarity June 1, 2022
  • LinkedIn Links, Digital Marketing News, and SEO Questions Answered May 9, 2022
  • GoDaddy Ending Forwarding of Existing Shortened Links May 5, 2022

US Agency Awards Judge

DFWSEM logo

Bill Hartzer is a Brand Ambassador for:



Industry Friends

I Love SEO
WTFSEO
SEO By the Sea
Jeff Lenney
Jeff Gabriel
Phil Drinkwater
Dixon Jones
Brian Hartzer
Navah Hopkins

Connect With Bill Hartzer

Bill Hartzer on Twitter
Bill Hartzer on Instagram
Hartzer Consulting on Facebook
Bill Hartzer on Facebook
Bill Hartzer on YouTube

Categories

  • Advertising (19)
  • Bing Search Engine (6)
  • Blogging (42)
  • Branding (12)
  • Domain Names (210)
  • Google (236)
  • Internet Marketing (25)
  • Internet Usage (85)
  • Link Building (53)
  • Local Search (39)
  • Marketing (180)
  • Marketing Foo (30)
  • Pay Per Click (3)
  • Podcast (18)
  • Public Relations (8)
  • Reputation Management (9)
  • Search Engine Marketing (44)
  • Search Engine Marketing Events (48)
  • Search Engine Marketing Firms (19)
  • Search Engine Marketing Jobs (33)
  • Search Engine Optimization (164)
  • Search Engines (204)
  • Social Media (192)
  • Tech (7)
  • Web Analytics (17)
  • Webinars (1)

Note: All product names, logos, and brands are property of their respective owners. All company, product and service names used in this website are for identification purposes only, and are mentioned only to help my readers. All other trademarks cited herein are the property of their respective owners. Use of these names, logos, and brands does not imply endorsement.




Hartzer Consulting



Website, Content, and Marketing by Hartzer Consulting, LLC.

Copyright © 2023 ·