Want a sure-fire way to dissatisfy users on social media? Show them ads and mess with their private data. According to the American Customer Satisfaction Index (ACSI®) 2018 E-Business Report, customer satisfaction with social media as a whole fell … [Continue reading]
I continue to hear it over and over again: people saying that they should always use a .COM domain name for your website. I questioned someone just the other day about their statement. The answer they had was "have you ever seen a non .COM website … [Continue reading]
I don't take negative SEO lightly--it's something that is certainly something that can be difficult to deal with and identify if your website is the victim of a negative SEO attack. In the past week, I've had several different people I know tell me … [Continue reading]
Whenever there is a great upcoming major digital marketing conference or search engine marketing (search marketing) conference, I review all of the speakers. Then, I hand pick the best of the speakers, based on my personal past observations, and come … [Continue reading]
According to Google, this Tweet above is a video. According to Google, tweets that contain animated GIFs (very short videos, usually a few seconds long) are considered to be videos. In the search results, Google is showing a Tweet from someone. … [Continue reading]
The United States FTC (Federal Trade Commission), in coordination with the Better Business Bureau, has charged nine people and corporations based in Canada and the United States with operating a company that made unsolicited telephone calls to small … [Continue reading]