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Home » Domain Names » Network Solutions Auto Enrolls Customer in WebLock Program, To Tune of $1,850

Network Solutions Auto Enrolls Customer in WebLock Program, To Tune of $1,850

Posted on January 21, 2014 Written by Bill Hartzer

Network Solutions has auto-enrolled one of their customers in some sort of new “WebLock” program, and will soon charge his credit card $1850. Furthermore, this is a program where the customer is auto-enrolled in the program. They have to call Network Solutions in order to opt out of the program, thus not be auto-charged $1,850. This is for two domain names that the customer owns.

Brent Simmons received an email from Network Solutions:

To help recapture the costs of maintaining this extra level of security for your account, your credit card will be billed $1,850 for the first year of service on the date your program goes live. After that you will be billed $1,350 on every subsequent year from that date. If you wish to opt out of this program you may do so by calling us at 1-888-642-0265.

He notes on his blog that he was auto opted-in to the program.

Wanting to know whether or not the program was a Phishing attempt, he contacted @netsolcares on Twitter, who told him that it was real, and not a Phishing attempt. He had to call Network Solutions to get out of the program and not be charged $1,850.

According to Simmons, this is for 2 domains that have been registered since the 1990s. Lots of comments and a discussion on Hacker News.

As you might recall, Network Solutions has a history of some unusual business practices (to say the least). I once wrote about Network Solutions front-running domains and then another time where they allowed people to find a domain owner and bypass the privacy set on a domain name.

Update: January 22, 2014: Domain Name Wire found that WebLock is a program by Web.com (who owns Network Solutions). If your domains are within the top 1 percent of domains based on traffic, you are going to be opted into their program, which costs $1,850 the first year and $1,350 after that.

Filed Under: Domain Names

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About Bill Hartzer

Bill Hartzer is CEO of Hartzer Consulting, an SEO Consulting firm that includes services such as search engine optimization, technical SEO audits, domain name consulting, and online reputation management. As an SEO Expert, Mr. Hartzer frequently serves as an SEO Expert Witness and Domain Name Expert Witness in legal cases worldwide. He also oversees DNAccess.com, a company that provides brand protection and monitoring, domain name background checks, and stolen domain name recovery services.

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